Privacy Policy
Personal Information Collection Statement
Collection of Data
Purpose and Use of Data
Transfer of Data
Access to Data
 
Disclaimer
Site map
 
 
 
 

It is the policy of Pacific Coffee Company that its subsidiaries and associated companies are also members (collectively "we" or "PCC"), of one "Data User", to comply with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of the Hong Kong SAR ("Ordinance"). In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.

PCC safeguards all information provided by our customers and website users ("users"). We do not collect any personally identifiable information from users during their browsing of our website. When users visits our website, we record their visit only as a 'hit' and do not collect any personal data from them. We will however make a record of their visit that shows only the domain name server address and of the pages visited. We use such information only for preparing general statistics on the usage of our website.

If personal data are collected in the process of making enquires or submitting applications for services provided by different operations within PCC, users will be informed via the respective Personal Information Collection Statement of our website of such purposes and uses, including the extent of their transfer and disclosure; and the right of access to and correction of the collected personal data.

Once we have obtained user's personal data, it will be maintained securely in our system. We shall retain users' personal data for so long as he or she is a registered user of our website. Only the authorized staff, who have been properly trained, will be permitted access to such personal data, and we shall not release such personal data to any external parties except those parties set out in our Personal Information Collection Statement without user's agreement.

We may from time to time send direct marketing materials promoting products and services to users based on their personal data. Opt-out options will be provided in the direct marketing materials.

We shall make our best endeavors to ensure that the privacy of users is properly protected. However, there is a risk of having your personal data intercepted or tampered by third parties without your knowledge or consent during the transmission of your personal data to us through internet. PCC accepts no responsibility for such circumstances. If you are concerned about such risks, please do not submit your personal data through the internet.

Should users have any queries about our privacy policy and practice, please write to us via espresso@pacificcoffee.com

Pacific Coffee Company Ltd., its subsidiaries and associated companies are also members (collectively "we" or "PCC"), as one "Data User", in complying with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of the Hong Kong SAR, is committed to safeguarding your privacy on-line, and notifying you of certain matters when collecting information from you. This statement may change from time to time without prior notice. By subscription and every time you log-in to this website to use our services, you agree to be bound by this statement at that time in force.

When subscribe to use this website, you may be asked to provide us with personally identifiable information, such as name and e-mail address. It is necessary for us to collect your information for providing you the various services and activities offered on this website. You are not obliged to supply the data here but if you fail to provide the information requested, we will not be able to provide you the services and activities available on this website.

The information we collected will be used for the following purposes:-

to monitor use of this website and to help its further development
to compile aggregate statistics about our users and to analyze site usage
to collect data for identity verification and records and to maintain contact lists
  for correspondence
to operate internal control, resolve disputes, troubleshoot problems and enforce
  our terms of use
to deliver information to you that we believe you may have interest in, such as
  new services and products and other promotions and marketing materials
to contact you regarding administrative notices and communications relevant to your use
  of this website and to respond to your request
 
In addition, we may also use your information in the following manners:
designing new or improving existing services provided by us for customers’ use
marketing of goods and/or services by us or any of our selected business partners. We or
  any of our selected business partners may need to carry out matching procedure
  (as defined in the Ordinance) to enable us to better understand your characteristics and to
  provide other services better tailored to your needs, to assist us in selecting goods and
  services that are likely to be of interest to you and to establish whether you already have
  a relationship with our selected business partners
research for service improvement
disclosure as required by law
sharing to our content providers and service providers in order to provide you with more
  information and services

If we add new features or services that might require the sharing of your personal information with an additional advertiser or sponsor, we will provide you with notice and the opportunity to opt-out to receive these offers.

Your information will not generally be disclosed or transferred to any other party in a form that would identify you except in the following circumstances: -

when we use third party suppliers or service providers to facilitate our services, for
  administrative and other purposes that deem necessary to maintain and improve our
  services.
disclosure as required by law.

In addition, your information will be accessed by, disclosed or transferred to our business partners, any person or bodies corporate or division within PCC.

As the parties mentioned above may have business operations outside Hong Kong, your information may be transferred out of Hong Kong. By subscribing to our website or by logging-in, you agree to us transferring your information to these parties outside Hong Kong. These parties adhere to their own privacy policies and practice, and we have no control over and not liable to their use of your information.

You have the right to request access to, and correction of information about you held by us by paying a reasonable administrative charge to us in relation to executing your request. If you wish to correct any information, please write to us via espresso@pacificcoffee.com .